Australians FAQ - Aussie Food Shop


  • Why should I buy australian food using Aussie Food Shop rather than elsewhere?
  • What currency are the products shown in?
  • How does the delivery work?
  • How much does the delivery cost?
  • Where are Zone 1 - 2 - 3?
  • Are the products always available?
  • Why was an item removed from the order?
  • Are the online transactions secure?
  • Chocolate disclaimer
  • Return Policy
  • Terms of use
  • Privacy Policy
  • Can I order by e-mail or fax?
  • Why should I buy australian food using Aussie Food Shop rather than elsewhere?
    Aussie Food Shop is estabilished in Australia - that is peace of mind for you and adds to the security that what you are ordering is actually Australian food & goods 100% fresh and really from Australia. Why risk paying for a fake or a foreign version with modified taste to suit the country it will be delivered to?
     
    Low prices means that you save money and time rather than searching around for australian food at a better deal. We keep our prices as low as possible and make no profit whatsoever on the postal delivery. All prices quoted are direct from Australia Post and are continuously updated.
     
    Fast delivery means to you that your parcel is started once your order is recieved not days later & fast delivered worldwide to you. Your delivery arrives to your doorstep while others are still checking that your order actually arrived by email! We are well known for our quality customer care. Take a look at the map below to see how many satisifed clients we have worldwide!
     
     
     
    Here is what a very few of our 2008 (satisfied) customers have to say about us (none unsatisfied!):
     
    Hey guys just recieved the parcel! Thanks for the additional pack of Tim Tams...I believe it was not an intentional mistake! For some reason ordering direct from Oz makes the experience unique rather than from the shelf in local stores. Your products have sort of an aura to them! Cheers again.
    Steve UK on May 9, 2008

     

     

    I just wanted to say thank you so much for being so responsive at getting products into your catalog. A wonderful experience. I just placed an order for some of the dried fruit you were kind enough to add at my request. Oliver on April 9, 2008

     
    Got all fast, love you. thanx for the surprises*** Susie on February 18, 2008

    got my aussie milo thanks missing australia badly!!thanks heaps for fast delivery. appreciate it just met my daughter s birthday. she enjoyed the bonus! abdullahpepp Riyadh on February 4, 2008

     
    I am not Australian, but like Australian sweets a lot. I just got some chocolate - great! Great website :) keep going on!Paulius - Lithuania on January 30, 2008
     
    We are enthusiastic about what we do and the possibility for you to buy australian food directly from the source. We will deliver australian vegemite, australian tim tam's, australian whatever you need and require for years to come. We hope to see you experience Australian Food directly from the source that has satisfied expatriate australians and curious not australians worldwide for years. We invite you to experience our shop delivered with kangaroo speed and fair dinkum prices -
     
    Take care
    Aussie Food Shop
    Delivering Australia Worldwide
     

    What currency are the products shown in?

    The currency is in US dollars. The majority of our clients find it much easier to use this currency so we have converted all our prices to US. The convenience is immediately percieved without having to go through confusing exchange rates information. We will always have the lowest prices no matter the currency conversion with shipping added. Aussie Food Shop makes no profit whatsoever on delivery charges.

    How does the delivery work?

    Easy, once you have completed your selections, you will be automatically logged into the Verisign secure online checkout. Depending on the gross weight of purchase (which you will calculate at the checkout) you will be able to choose a shipping method. We offer International Airmail & Express Post International delivery. Costs vary depending of the Delivery Zone.

    Aussie Food Shop delivers worldwide using Australia Post. Delivery times cannot be guaranteed.

     

    How much does the delivery cost?

    Aussie Food Shop delivers using Australia Post and makes no profit whatsoever on post charges.

    The following tables (as at 3rd March 2008 directly from Australia Post) can serve as a guide for total delivery charges. Cost depends on the delivery zone, weight and the selection between International Airmail (7-10days) and Express Post International (3-7days). Aussie Food Shop cannot guarantee delivery times .

    The Delivery Tables are the following by Australia Post:

    International Airmail
         
    WEIGHT
     
    ZONE 1
    ZONE 2
    ZONE 3
    • 0 – 500g
     
    $12.25
    $14.35
    $17.45
    • 500g - 1kg  
     
    $21.25
    $25.45
    $31.75
    • 1kg - 2kg
     
    $39.25
    $47.65
    $60.35
    • 2kg – 5kg
     
    $67.45
    $88.45
    $114.35
    • 5kg – 7.5kg
     
    $90.95
    $122.45
    $159.35
    • 7.5kg - 10kg
     
    $114.45
    $156.45
    $204.35
    • 10kg – 13.5kg
     
    $147.35
    $204.05
    $267.35
    • 13.5kg – 15kg
     
    $161.45
    $224.45
    $294.35
    • 15kg – 17.5kg
     
    $184.95
    $258.45
    $339.35
    • 17.5kg – 20kg
     
    $208.45
    $292.45
    $384.35
     
    Express Post International
     
    WEIGHT
     
    ZONE 1
    ZONE 2
    ZONE 3
    • 0g - 2kg  
     
    $44.25
    $52.65
    $65.35
    • 2kg – 5kg
     
    $72.45
    $93.45
    $119.35
    • 5kg – 7.5kg
     
    $95.95
    $127.45
    $164.35
    • 7.5kg - 10kg
     
    $119.45
    $161.45
    $209.35
    • 10kg – 13.5kg
     
    $152.35
    $209.05
    $272.35
    • 13.5kg – 15kg
     
    $166.45
    $229.45
    $299.35
    • 15kg – 17.5kg
     
    $189.95
    $263.45
    $344.35
    • 17.5kg – 20kg
     
    $213.45
    $292.45
    $389.35
     
    Please note that the maximum parcel weight is 20kg.
    If you buy more than 20kg, please make 2 or more orders.

    Where are Zone 1 - 2 - 3?
    ZONE 2
    Afghanistan
     
    ZONE 3
    Albania
     
    ZONE 3
    Algeria
     
    ZONE 1
    American Samoa
     
    ZONE 3
    Angola
     
    ZONE 3
    Anguilla
     
    ZONE 3
    Antigua and Barbuda
     
    ZONE 3
    Argentina
     
    ZONE 3
    Armenia
     
    ZONE 3
    Aruba
     
    ZONE 3
    Austria
     
    ZONE 3
    Azerbaijan
     
    ZONE 3
    Bahamas, The
     
    ZONE 2
    Bahrain
     
    ZONE 1
    Bangladesh
     
    ZONE 3
    Barbados
     
    ZONE 3
    Belarus
     
    ZONE 3
    Belgium
     
    ZONE 3
    Belize
     
    ZONE 3
    Benin
     
    ZONE 3
    Bermuda
     
    ZONE 1
    Bhutan
     
    ZONE 3
    Bolivia
     
    ZONE 3
    Bosnia and Herzegovina
     
    ZONE 3
    Botswana
     
    ZONE 3
    Brazil
     
    ZONE 3
    British Indian Ocean Territory
     
    ZONE 1
    Brunei
     
    ZONE 3
    Bulgaria
     
    ZONE 3
    Burkina Faso
     
    ZONE 3
    Burma
     
    ZONE 3
    Burundi
     
    ZONE 1
    Cambodia
     
    ZONE 3
    Cameroon
     
    ZONE 2
    Canada
     
    ZONE 3
    Cape Verde
     
    ZONE 3
    Cayman Islands
     
    ZONE 3
    Central African Republic
     
    ZONE 3
    Chad
     
    ZONE 3
    Chile
     
    ZONE 1
    China
     
    ZONE 3
    Christmas Island
     
    ZONE 3
    Colombia
     
    ZONE 2
    Comoros
     
    ZONE 3
    Congo, Democratic Republic of the
     
    ZONE 1
    Cook Islands
     
    ZONE 3
    Costa Rica
     
    ZONE 3
    Cote d'Ivoire
     
    ZONE 3
    Croatia
     
    ZONE 3
    Cuba
     
    ZONE 2
    Cyprus
     
    ZONE 3
    Czech Republic
     
    ZONE 3
    Denmark
     
    ZONE 3
    Djibouti
     
    ZONE 3
    Dominica
     
    ZONE 3
    Dominican Republic
     
    ZONE 1
    East Timor
     
    ZONE 3
    Ecuador
     
    ZONE 3
    Egypt
     
    ZONE 3
    El Salvador
     
    ZONE 3
    Equatorial Guinea
     
    ZONE 3
    Eritrea
     
    ZONE 3
    Estonia
     
    ZONE 3
    Ethiopia
     
    ZONE 3
    Falkland Islands (Islas Malvinas)
     
    ZONE 1
    Fiji
     
    ZONE 3
    Finland
     
    ZONE 3
    France
     
    ZONE 3
    French Guiana
     
    ZONE 1
    French Polynesia
     
    ZONE 3
    Gabon
    ZONE 3
    Gambia, The
    ZONE 3
    Georgia