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Why should I buy australian food using Aussie Food Shop rather than elsewhere?
Aussie Food Shop is estabilished in Australia - that is peace of mind for you and adds to the security that what you are ordering is actually Australian food & goods 100% fresh and really from Australia. Why risk paying for a fake or a foreign version with modified taste to suit the country it will be delivered to?
Low prices means that you save money and time rather than searching around for australian food at a better deal. We keep our prices as low as possible and make no profit whatsoever on the postal delivery. All prices quoted are direct from Australia Post and are continuously updated.
Fast delivery means to you that your parcel is started once your order is recieved not days later & fast delivered worldwide to you. Your delivery arrives to your doorstep while others are still checking that your order actually arrived by email! We are well known for our quality customer care. Take a look at the map below to see how many satisifed clients we have worldwide!
Here is what some of our 2008 (satisfied) customers have to say about us (none unsatisfied!):
Hello,
I just wanted to say that I have received my parcel and I am so happy with it.
I took a bite of the flake bar and it brings back memory's!!!!
Thank you for the good service and you will hear soon from me again.
Kind regards
M.Korrel
The Netherlands
M.Korrel The Netherlands on December 11, 2008
Hey guys just recieved the parcel! Thanks for the additional pack of Tim Tams...I believe it was not an intentional mistake! For some reason ordering direct from Oz makes the experience unique rather than from the shelf in local stores. Your products have sort of an aura to them! Cheers again.
I just wanted to say thank you so much for being so responsive at getting products into your catalog. A wonderful experience. I just placed an order for some of the dried fruit you were kind enough to add at my request.
Oliver on April 9, 2008
Got all fast, love you. thanx for the surprises***
Susie on February 18, 2008
got my aussie milo thanks missing australia badly!!thanks heaps for fast delivery. appreciate it just met my daughter s birthday. she enjoyed the bonus!
Lester Riyadh on February 4, 2008
I am not Australian, but like Australian sweets a lot. I just got some chocolate - great! Great website :) keep going on!
Paulius - Lithuania on January 30, 2008
We are enthusiastic about what we do and the possibility for you to buy australian food directly from the source rather than imitations/counterfeit or mofidied flavours for overseas markets .
We will deliver australian vegemite, australian tim tam biscuits, australian 'whatever you need and require' for years to come. We hope to see you experience Australian Food directly from the source that has satisfied expatriate australians and curious not australians worldwide for years. We invite you to experience our shop delivered with kangaroo speed and fair dinkum prices -
Take care
Aussie Food Shop
Delivering Australia Worldwide
Is it possible to send a parcel to a friend as a gift while I get billed instead?
Yes certainly. At the checkout you will be prompted to fill in the "Billing information" (email, address) and the "Shipping Information" (email, address).
If you would like to send a gift to somone different than yourself, simply put their details in the "Shipping Information" and insert your personal details only in the "Billing Information" section. Easy.
What currency are the products shown in?
The currency is in US dollars. The majority of our clients find it much easier to use this currency so we have converted all our prices to US. The convenience is immediately percieved without having to go through confusing exchange rates information. We will always have the lowest prices no matter the currency conversion with shipping added. Aussie Food Shop makes no profit whatsoever on delivery charges.
How does the delivery work?
Easy, once you have completed your selections, you will be automatically logged into the Verisign secure online checkout. Depending on the gross weight of purchase (which you will calculate at the checkout) you will be able to choose a shipping method. We offer International Airmail & Express Post International delivery. Costs vary depending of the Delivery Zone.
Aussie Food Shop delivers worldwide using Australia Post. Delivery times cannot be guaranteed.
How much does the delivery cost?
Aussie Food Shop delivers using Australia Post and makes no profit whatsoever on post charges.
The following tables (as at 3rd March 2008 directly from Australia Post) can serve as a guide for total delivery charges. Cost depends on the delivery zone, weight and the selection between International Airmail (7-10days) and Express Post International (3-7days). Aussie Food Shop cannot guarantee delivery times .
The Delivery Tables are the following by Australia Post:
International Airmail
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WEIGHT
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ZONE 1
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ZONE 2
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ZONE 3
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|
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$12.25
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$14.35
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$17.45
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|
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$21.25
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$25.45
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$31.75
|
|
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$39.25
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$47.65
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$60.35
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|
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$67.45
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$88.45
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$114.35
|
|
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$90.95
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$122.45
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$159.35
|
|
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$114.45
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$156.45
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$204.35
|
|
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$147.35
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$204.05
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$267.35
|
|
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$161.45
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$224.45
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$294.35
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|
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$184.95
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$258.45
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$339.35
|
|
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$208.45
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$292.45
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$384.35
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Express Post International
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WEIGHT
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ZONE 1
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ZONE 2
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ZONE 3
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|
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$44.25
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$52.65
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$65.35
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|
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$72.45
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$93.45
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$119.35
|
|
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$95.95
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$127.45
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$164.35
|
|
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$119.45
|
$161.45
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$209.35
|
|
|
$152.35
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$209.05
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$272.35
|
|
|
$166.45
|
$229.45
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$299.35
|
|
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$189.95
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$263.45
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$344.35
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|
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$213.45
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$292.45
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$389.35
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Please note that the maximum parcel weight is 20kg.
If you buy more than 20kg, please make 2 or more orders.
Where are Zone 1 - 2 - 3?
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ZONE 2
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Afghanistan
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ZONE 3
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Albania
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ZONE 3
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Algeria
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ZONE 1
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American Samoa
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ZONE 3
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Angola
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ZONE 3
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Anguilla
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ZONE 3
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Antigua and Barbuda
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ZONE 3
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Argentina
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ZONE 3
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Armenia
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ZONE 3
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Aruba
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ZONE 3
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Austria
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ZONE 3
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Azerbaijan
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ZONE 3
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Bahamas, The
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ZONE 2
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Bahrain
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ZONE 1
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Bangladesh
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ZONE 3
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Barbados
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ZONE 3
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Belarus
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ZONE 3
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Belgium
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ZONE 3
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Belize
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ZONE 3
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Benin
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ZONE 3
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Bermuda
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ZONE 1
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Bhutan
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ZONE 3
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Bolivia
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ZONE 3
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Bosnia and Herzegovina
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ZONE 3
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Botswana
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ZONE 3
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Brazil
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ZONE 3
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British Indian Ocean Territory
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|
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ZONE 1
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Brunei
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ZONE 3
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Bulgaria
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ZONE 3
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Burkina Faso
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|
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ZONE 3
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Burma
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ZONE 3
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Burundi
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ZONE 1
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Cambodia
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ZONE 3
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Cameroon
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ZONE 2
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Canada
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|
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ZONE 3
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Cape Verde
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|
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ZONE 3
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Cayman Islands
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|
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ZONE 3
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Central African Republic
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|
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ZONE 3
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Chad
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ZONE 3
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Chile
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ZONE 1
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China
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|
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ZONE 3
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Christmas Island
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|
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ZONE 3
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Colombia
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|
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ZONE 2
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Comoros
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|
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ZONE 3
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Congo, Democratic Republic of the
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|
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ZONE 1
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Cook Islands
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|
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ZONE 3
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Costa Rica
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|
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ZONE 3
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Cote d'Ivoire
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|
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ZONE 3
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Croatia
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ZONE 3
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Cuba
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|
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ZONE 2
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Cyprus
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|
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ZONE 3
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Czech Republic
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|
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ZONE 3
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Denmark
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ZONE 3
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Djibouti
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ZONE 3
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Dominica
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ZONE 3
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Dominican Republic
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ZONE 1
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East Timor
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ZONE 3
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Ecuador
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|
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ZONE 3
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Egypt
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|
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ZONE 3
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El Salvador
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|
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ZONE 3
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Equatorial Guinea
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ZONE 3
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Eritrea
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|
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ZONE 3
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Estonia
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|
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ZONE 3
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Ethiopia
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ZONE 3
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Falkland Islands (Islas Malvinas)
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|
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ZONE 1
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Fiji
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|
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ZONE 3
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Finland
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|
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ZONE 3
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France
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|
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ZONE 3
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French Guiana
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|
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ZONE 1
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French Polynesia
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|
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ZONE 3
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Gabon
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ZONE 3
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Gambia, The
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|
ZONE 3
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Georgia
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|
ZONE 3
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Germany
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|
ZONE 3
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Ghana
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ZONE 3
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Gibraltar
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ZONE 3
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Greece
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ZONE 3
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Greenland
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ZONE 3
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Grenada
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ZONE 3
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Guadeloupe
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|
ZONE 1
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Guam
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ZONE 3
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Guatemala
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ZONE 3
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Guinea
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ZONE 3
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Guinea-Bissau
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|
ZONE 3
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Guyana
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ZONE 3
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Haiti
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ZONE 3
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Holy See (Vatican City)
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|
ZONE 3
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Honduras
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|
ZONE 1
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Hong Kong
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ZONE 3
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Hungary
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ZONE 3
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Iceland
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|
ZONE 1
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India
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|
ZONE 1
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Indonesia
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ZONE 2
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Iran
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ZONE 2
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Iraq
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|
ZONE 3
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Ireland
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|
ZONE 2
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Israel
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ZONE 3
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Italy
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ZONE 3
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Jamaica
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|
ZONE 1
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Japan
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ZONE 2
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Jordan
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ZONE 3
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Kazakhstan
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|
ZONE 3
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Kenya
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|
ZONE 1
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Kiribati
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|
ZONE 1
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Korea, North
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|
ZONE 1
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Korea, South
|
|
ZONE 2
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Kuwait
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|
ZONE 3
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Kyrgyzstan
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|
ZONE 1
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Laos
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|
ZONE 3
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Latvia
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|
ZONE 2
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Lebanon
|
|
ZONE 3
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Lesotho
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|
ZONE 3
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Liberia
|
|
ZONE 3
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Libya
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|
ZONE 3
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Liechtenstein
|
|
ZONE 3
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Lithuania
|
|
ZONE 3
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Luxembourg
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|
ZONE 1
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Macau
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|
ZONE 3
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Macedonia
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|
ZONE 2
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Madagascar
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|
ZONE 3
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Malawi
|
|
ZONE 1
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Malaysia
|
|
ZONE 1
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Maldives
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|
ZONE 3
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Mali
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|
ZONE 3
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Malta
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|
ZONE 1
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Marshall Islands
|
|
ZONE 3
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Martinique
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|
ZONE 3
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Mauritania
|
|
ZONE 2
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Mauritius
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|
ZONE 2
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Mexico
|
|
ZONE 1
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Micronesia, Federated States of
|
|
ZONE 3
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Moldova
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|
ZONE 3
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Monaco
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|
ZONE 3
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Mongolia
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|
ZONE 3
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Montserrat
|
|
ZONE 3
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Morocco
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|
ZONE 3
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Mozambique
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|
ZONE 3
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Namibia
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|
ZONE 1
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Nauru
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|
ZONE 3
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Navassa Island
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|
ZONE 1
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Nepal
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|
ZONE 3
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Netherlands
|
|
ZONE 3
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Netherlands Antilles
|
|
ZONE 1
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New Caledonia
|
|
ZONE 1
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New Zealand
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|
ZONE 3
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Nicaragua
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|
ZONE 3
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Niger
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|
ZONE 3
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Nigeria
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|
ZONE 1
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Niue
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|
ZONE 3
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Norfolk Island
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|
ZONE 1
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Northern Mariana Islands
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|
ZONE 3
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Norway
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|
ZONE 2
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Oman
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|
ZONE 1
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Pakistan
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|
ZONE 1
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Palau
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|
ZONE 3
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Panama
|
|
ZONE 1
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Papua New Guinea
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|
ZONE 3
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Paracel Islands
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|
ZONE 3
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Paraguay
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|
ZONE 3
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Peru
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|
ZONE 1
|
Philippines
|
|
ZONE 1
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Pitcairn Islands
|
|
ZONE 3
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Poland
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|
ZONE 3
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Portugal
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|
ZONE 3
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Puerto Rico
|
|
ZONE 2
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Qatar
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|
ZONE 2
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Reunion
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|
ZONE 3
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Romania
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|
ZONE 3
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Russia
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|
ZONE 3
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Rwanda
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|
ZONE 3
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Saint Helena
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|
ZONE 3
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Saint Kitts and Nevis
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|
ZONE 3
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Saint Lucia
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|
ZONE 2
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Saint Pierre and Miquelon
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|
ZONE 3
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Saint Vincent and the Grenadines
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|
ZONE 1
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Samoa
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|
ZONE 3
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San Marino
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|
ZONE 3
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Sao Tome and Principe
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|
ZONE 2
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Saudi Arabia
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|
ZONE 3
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Senegal
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|
ZONE 3
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Serbia and Montenegro
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|
ZONE 3
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Seychelles
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|
ZONE 3
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Sierra Leone
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|
ZONE 1
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Singapore
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ZONE 3
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Slovakia
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ZONE 3
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Slovenia
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|
ZONE 1
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Solomon Islands
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ZONE 3
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Somalia
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|
ZONE 3
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South Africa
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|
ZONE 3
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Spain
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|
ZONE 1
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Sri Lanka
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ZONE 3
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Sudan
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|
ZONE 3
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Suriname
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|
ZONE 3
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Swaziland
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|
ZONE 3
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Sweden
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|
ZONE 3
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Switzerland
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|
ZONE 2
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Syria
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|
ZONE 1
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Taiwan
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|
ZONE 3
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Tajikistan
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|
ZONE 3
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Tanzania
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|
ZONE 1
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Thailand
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|
ZONE 3
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Togo
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|
ZONE 1
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Tokelau
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|
ZONE 3
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Trinidad and Tobago
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|
ZONE 3
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Tunisia
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|
ZONE 3
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Turkey
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|
ZONE 3
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Turkmenistan
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|
ZONE 3
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Turks and Caicos Islands
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|
ZONE 1
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Tuvalu
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ZONE 3
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Uganda
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|
ZONE 3
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Ukraine
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|
ZONE 2
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United Arab Emirates
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|
ZONE 3
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United Kingdom
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|
ZONE 2
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United States
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ZONE 3
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Uruguay
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|
ZONE 3
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Uzbekistan
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|
ZONE 1
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Vanuatu
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|
ZONE 3
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Venezuela
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|
ZONE 1
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Vietnam
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|
ZONE 3
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Virgin Islands
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|
ZONE 2
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Yemen
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ZONE 1
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Wallis and Futuna
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ZONE 3
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Zambia
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ZONE 3
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Zimbabwe
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Are the products always available?
Yes unless stated 'out of stock' on the item listed on our website.
It might happen that we do not have the particular colour/size of a certain product. In that case we will attempt to contact you to reach an agreement either to proceed with the order or keep it on hold until such items do become available. It is our priority to keep in touch with our Clients, and most of all keep you satisfied.
Why was an item/s removed from the order?
Item/items might be removed from your order shipped due to an incorrectly selected weight bracket at the checkout. As stated in the checkout page: "if an incorrect weight bracket is selected, your order will be processed but Aussie Food Shop reserves the right to remove item/s from your order to allow for shipment for the bracket chosen". Please pay extra attention when calculating the shipping weight of your order, if you are unsure please send us an email before placing the order. Email us to aussiefoodshop "AT" yahoo.com.au we are here to help 24/7.
Also, we are required to state the contents and value of each parcel dispatched. Customs duties may be payable and are the responsibility of the purchaser/receiver of the order. We advise checking with your local customs agency before placing an order as we do not provide a refund when items are refused due to customs regulations. Customs policy change from country and state and are continuosly updated. Some Customs may inpect your parcel and remove any items prohibited in your country. It is your responsibility to check that the items purchased are not prohibited in your country. We do not offer refunds if items have been removed by Customs due to these reasons.
Are the online transactions secure?
You may notice when you click to checkout on your website that you are redirected to the URL https://www.secure.systemsecure.com. The 's' after 'http' indicates 'security'. All information being sent or recieved is using SSL (Secure Sockets Layer). SSL is an advanced encrypption tecnique that will ensure secure data transfer between your browser and our server. As the internet evolves, so will we, by adding new security layers and filters and/or migrating to more sophisticated and latest screening systems.
Citymax is our web host and the VeriSign Certificate is shared by all the members.
All checkout pages are totally safe using Verisign Secured.
Chocolate disclaimer
All our products are carefully packed and never exposed to direct sun, the company cannot be held responsible for the melting of products while in transit.
The packages are collected from inside our store from the couriers and are not left outdoors waiting for them to be picked up. We put notes on the package stating 'fragile' or 'containing chocolate - not to be left in sun', and keep all products cool before shipping. But, once the products leave our premises, unfortunately we have no control.
Return Policy & Refunds
If you are not satisfied with your purchase, please notify Aussie Food Shop via e-mail for a return authorization and agreement. We do not accept items returned after 15 calendar days and in any case, that are damaged, not in the condition originally supplied, or due to an incorrect address provided by you. We are required to state the contents and value of each parcel dispatched. Customs duties may be payable and are the responsibility of the purchaser/receiver of the order. We advise checking with your local customs agency before placing an order as we do not provide a refund when items are refused due to customs regulations or are removed from the parcel/s. Please also note that customs may open or inspect your order which may result in a delay.
If you have any questions please feel free to contact us at aussiefoodshopATyahoo.com.au (substitute "AT" with "@")
Please post the parcel/item to us at:
Aussie Food Shop
c/o Calabrese
48/21-27 Meadow Crescent
2114 Meadowbank, Sydney NSW Australia
Cost of return cannot be covered by Aussie Food Shop. Once we receive and review your package, we will notify you by e-mail.
You may return your parcel for refund or replacement within 15 calendar days of the shipment date from Aussie Food Shop in Sydney. Postal stamp on your returned parcel will be proof that your parcel was returned within the 15 calendar days. Shipping and handling charges are non-refundable. When you return your item/items, please indicate the reason for the return. All items shipped by Aussie Food Shop must be returned in their original state. You may want to insure your return; we cannot be responsible for lost or misdirected returns by you.
Aussie Food Shop is not responsible for parcel/s that do not arrive to the address stated by you. Once the parcel has left our premises, it is in the hand of Australia Post, its couriers and other unknowm carriers in the destination country.
Only Express Post International will allow the parcel to be tracked by us and you thanks to the tracking number issued. Normal airmail post, although cheaper provides no tracking of your parcel/s. Please ask for insurance on your parcel for an additional small fee if necessary, to insure, that if the parcel/s is lost, a refund can be provided by Australia Post (if found being there responsibility and the parcel was not dispatched from Australia). We don't take responsibility for the orders once they get dispatched. We do not offer refunds on lost parcels.
Although very rarely, unfortunately parcels can get lost or stay in customs for prolonged period of time. We will lodge an investigation with Australia Post regarding lost parcels if requested. It may take anywhere between 1-2 months for the Post Office to get back to us. We will keep you updated as soon as we have some information. Once the parcel has been shipped, the only thing we can do is lodge an investigation with Australia Post. We do not offer refunds on lost parcels.
Also refer to the section 'Can I ask for a refund'.
Terms of use
The entire website is property of Aussie Food Shop and may not under any circumstances be adapted, reproduced, performed in public or transmitted in public without the direct consent of Aussie Food Shop. The copyright property includes but is not limited to text, graphics, images and photographs.
Aussie Food Shop does not guarantee that access to this website is error free or uninterrupted. If due to software error a miscalculation is made on the order, which then ends up to be sensibly different from what should have been the correct calculation, we will attemp to contact you, we will not proceed with shipment of goods until the error is rectified and clarification between Aussie Food Shop and Client is finalised. We take no responsability in miscalculations and not accurate total shipping calculations as this may occur.
We take no responsbility for product reviews and information given on labels of products. They do not reflect our opinions. Please read the instructions given on the products themselves, and keep to correct dosage. Aussie Food Shop cannot be help responsible for misuse of any product.
Privacy Policy
Your email address is kept confidential at all times, even if you sign our guest book or write a product review. We will never sell, trade, or rent any information we collect from you to third parties.
All transfers between your computer and our site that may include sensitive information are encrypted using SSL technology.
When you order from Aussie Food Shop, we will collect and maintain your name, e-mail address, shipping address, telephone number. Credit card numbers are not registered or stored.
Before placing your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use for your convenience. We suggest to our Customers that when prompted to fill in their details at checkout, they setup an account in order to have their basic details ready for the next order in future.
Can I order by e-mail or fax?
We are currently setting up all the facilities necessary as well as the security filters. The service will soon be available. In the meantime we have invested in our totally secure Internet checkout that has extra security filters for your added piece of mind.
Can I ask for a refund?
Only for change of mind if you have placed and payed for your order and it has gone though our system already and you no longer want to go ahead with the order. We will refund you the total of your order minus an administration fee of $10 (subject to change). Please refer also to "Return Policy and Refund" that is also answer to this section.
Can I track my parcel?
In order to be able to track your parcel you must select "Express Post International". Australia Post issues a tracking code which you can use to check directly online. If you select "International Airmail" Australia Post does not issue a tracking code.
Disclaimer
"Aussie Food Shop" is not responsible for nor does it give any warranty in respect of any materials, food stuffs, drinks or other supplies which give rise to:
- any adverse affect on any person due to allergy or intolerant reaction arising from that person’s consumption of any food, drink,object tablet or any othe ritem sold or supplied by "Aussie Food Shop";
- any damage suffered by any person using any goods supplied by "Aussie Food Shop";
- any damage suffered by any person in the conduct of any activity relating to goods supplied by "Aussie Food Shop";
- any loss or damage to any material and goods including food and drink agreed to be supplied by "Aussie Food Shop", which damage occurs in transit, during delivery or in any other manner after the material has left the offices of "Aussie Food Shop".
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You agree to use Our Site http://www.AussieFoodShop.com in a manner consistent with any and all applicable rules and regulations.
You accept that Our Site is provided on an "as is, as available" basis.
ALL ARTICLES AND MATERIAL DISPLAYED BY US ON OUR SITE ARE FOR INFORMATION ONLY AND ARE NO SUBSTITUTE FOR SPECIFIC ADVICE.
We may for marketing purposes collect, process and transmit data obtained from and about you in the course of your accessing our site.
Subject to the above, you may not modify, copy, distribute, republish or upload any of the material on our Site without our prior consent in writing. No intellectual property or other rights shall be transferred to you.
To the extent that portions of our Site (such as "chat rooms" or "bulletin boards") may provide users an opportunity to post and exchange information, ideas and opinions ("Postings"), BE ADVISED THAT WE DO NOT SCREEN, EDIT, OR REVIEW POSTINGS PRIOR TO THEIR APPEARANCE ON THIS WEB SITE, and Postings do not necessarily reflect our views. To the fullest extent permitted by applicable laws, we exclude all responsibility and liability for the Postings or for any losses or expenses resulting from their use and/or appearance on our Site.
To the fullest extent permitted by applicable laws, we on behalf of our employees, agents, suppliers, and contractors exclude liability for any losses and expenses of whatever nature and howsoever arising, including without limitation any direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by a virus, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if we has been advised of the possibility of such damages or losses, arising out of or in connection with the use of this our site, products from our site or any web site with which it is linked. You assume total responsibility for establishing such procedures for data back up and virus checking as you consider necessary.
We reserve the right to monitor all materials posted on any bulletin board on our sites (“Postings”) and to remove any which we consider in our absolute discretion to be offensive or otherwise in breach of these Terms of Use.
You hereby represent and warrant that you have all necessary rights in and to all Postings you provide and all material they contain and that such Postings shall not infringe any proprietary or other rights of third parties.
Where we may provide hypertext links to other sites we do so for information purposes only, and such links are not endorsements by us of any products or services in such sites and we accept no liability nor make any endorsement or approval of the same.
The Terms of Use contain the entire understanding between us with respect of Our Site and no representation, statement, inducement oral or written, not contained herein shall bind either of us.
Should any part of the Terms of Use be declared invalid or unenforceable by a court of competent jurisdiction, this shall not affect the validity of any remaining portion and such remaining portion shall remain in full force and effect as if the invalid portion of the Terms of Use had been eliminated.
Any other disputes will be resolved as follows:
If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Sydney, Australia. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Sydney, Australia under the rules of the Trade Practices Assocation. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
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